"I'm sorry, I'd like to be your friend."
Bill Russell has few friends. By design. Oh, the retired Boston Celtics star is friendly, very friendly. In fact, he’s one of the friendliest people on the planet. You’d never know he hardly has any friends—unless you try to “friend” him. That’s what Frank Deford tried to do in 1969, and he never forgot how…
Whittling Rotten Wood
Michael Metzger
February 1, 2010
In 1983, General Motors unveiled “a new kind of car company.” Saturn was GM’s five billion dollar gamble in innovation. They lost their wager. This year, Saturn is being shut down. An accurate assessment of human nature would have predicted this. Almost 100 percent of the time, when a company tries to innovate inside their…